Packaging & Shipping
Export standard plywood package are supplied with well packed. We can make the packages according to customer's request. Sea packages or Air packages are both available.
Usually shipped special tablet press machine ZPG29 by sea.
Our Services
Pre-Sales Service
* Inquiry and consulting support.
* Sample testing support.
* View our Factory.
After-Sales Service
* Training how to instal the machine, training how to use the machine.
* Engineers available to service machinery overseas.
Installation Services:
Installation Services are available with all new machine purchases. We will provide the technical know how for your operation smooth transition and support for installing, debugging, operation of the machine, it will indicate you how to use this machine well.
Quality guarantee:
1. Each machine is manufactured by our professional workers.
2. Each machine with a strict inspection before out of storage.
3. Each machine use good quality electric elements.
4. After-sales service commitment: after one month, 3 months... we will have return visiting by phone or mail.
5. The warranty time is one year:Within Warranty period, if under the usage of instruction sheet, any product broken or damage, we will offer the repair service for free or replace for free, but clients pay for the freight from China to local place. If need our engineer go to help, clients need to pay for the freight of round-trip.
6. Beside the warranty days, we continue to provide life-long maintenance services.
FAQ
1. What about your machine quality?
Our factory has more than 30 years experience in mechanical processing; all our machines already get ISO9001, SGS certificate, CE certificate; already exported to many countries and areas; already got customer’s good reputation.
2. What about your machine price?
Anytime we will garanteen quality first, no matter price is good or not for us. Quality is first, on the top quality basis, of coursse you will get reasonable and satisfied price!
3. How can you ensure the machines' quality after we put the order?
Before the delivery, we will send you machines' pictures and videos, or you can come to our factory to make the quality checking by yourself, or by the third party inspection organization that contacted by your side.
